Mobishastra PDPL Compliance Success Story | Building Trust
About Mobishastra
Mobishastra is a leading omnichannel communications platform that helps businesses engage their customers via SMS, WhatsApp, IVR, bulk messaging, and API integrations across the Middle East. The company provides scalable, secure, and reliable messaging services that support seamless communication for enterprises across multiple regions. This case study highlights Mobishastra PDPL Compliance, achieved with the guidance of Sahl.
Compliance Snapshot
Mobishastra partnered with Sahl to achieve compliance with Saudi Arabia’s Personal Data Protection Law (PDPL). This significant milestone reflects its dedication to privacy and regulatory trust. Securing PDPL compliance reinforces Mobishastra’s commitment to data subject rights and responsible data handling.
“Achieving PDPL compliance is not just a regulatory requirement, it is a trust-building exercise that strengthens Mobishastra’s bond with its clients and partners.”
Navigating PDPL in the Communications Industry
As a provider managing vast amounts of personal data through communication channels, Mobishastra faced heightened scrutiny. Key considerations included:
- Processing personal and sensitive information across SMS and messaging platforms
- Ensuring clear consent capture for each channel
- Implementing retention, breach response, and cross-border transfer controls in line with PDPL
How Sahl Guided the Compliance Journey
Sahl delivered a tailored compliance plan for Mobishastra PDPL Compliance, which included:
- A detailed readiness assessment aligned with PDPL requirements
- Policy development for lawful collection, consent management, and transparent privacy notices
- Support for retention schedules, breach processes, and record-keeping
- Guidance through certification and audit alignment
“With Sahl’s guidance, Mobishastra transformed compliance into a competitive advantage, setting new benchmarks for data privacy in the communications industry.”
Business Gains from PDPL Readiness
Mobishastra benefited greatly:
- Increased trust with enterprise clients and regulators
- Competitive edge in the tech services market
- Improved documentation and internal processes
- Clarity for cross-border lawful data flows
Lessons for Other Communication Platforms
Mobishastra’s approach shows a path forward:
- Treat privacy as a core business capability
- Use compliance as a differentiator
- Leverage expert partners like Sahl for faster navigation
Conclusion
With Sahl’s guidance, Mobishastra PDPL Compliance was achieved successfully, reinforcing its reputation as a trusted, privacy-conscious communication leader in Saudi Arabia’s evolving regulatory landscape.