Cookie Policy

Effective Date: 1st April, 2025

Cookie Policy

This Cookie Policy explains how Sahl (“we,” “us,” or “our”) uses cookies and similar technologies on our website located at https://getsahl.io (“Website”). It provides details on the types of cookies we use, why we use them, and how you can manage your preferences.

By continuing to use our Website, you acknowledge and consent to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small data files placed on your device when you visit a website. They store information about your browsing session, which helps websites recognize your device, improve your experience, and provide functionality such as keeping you logged in or remembering your preferences.

Cookies may be categorized as:

  • Session Cookies: Temporary cookies that are erased when you close your browser.
  • Persistent Cookies: Remain on your device for a defined period or until deleted.
  • First-party Cookies: Set by the website you are visiting.
  • Third-party Cookies: Set by domains other than the one you are visiting, often used for analytics and advertising.

2. Types of Cookies We Use

1. Essential Cookies

These cookies are strictly necessary for the Website to function. They allow you to navigate the site, use secure areas, and access services. Without these cookies, certain services may be unavailable.

Examples:

  • Authentication cookies
  • Session management
  • Load balancing

2. Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Website by collecting information such as pages visited, time spent on pages, and error messages. This data is aggregated and anonymous.

Examples:

  • Google Analytics
  • Heatmaps and usage tracking tools

3. Functional Cookies

These cookies enable the Website to remember your preferences and choices (such as language, region, or display settings) to provide a more personalized experience.

Examples:

  • Language settings
  • Theme preferences

4. Targeting and Advertising Cookies

Currently, we do not use targeting or advertising cookies. However, if we integrate them in the future (e.g., for marketing campaigns), we will update this section and obtain your explicit consent.

3. Why We Use Cookies

We use cookies to:

  • Ensure technical functionality of our Website.
  • Improve user experience through personalization
  • Monitor Website performance and diagnose technical issues
  • Analyze user behavior to optimize content and services
  • Comply with legal obligations, such as user consent tracking.

4.Third-Party Cookies

We may partner with third-party service providers who set cookies on our behalf. These third parties may include:

  • Google Analytics: For site usage analytics (IP anonymization enabled)
  • Stripe or other payment gateways: For secure payment processing
  • Cloudflare or CDN providers: For site performance and security

We do not control third-party cookies. For more information, please review their respective privacy and cookie policies.

5. Managing Cookies and Your Choices

1. Browser Settings

Most browsers allow you to:

  • View what cookies are stored
  • Delete cookies
  • Block all or selected types of cookies

Refer to the support documentation for your browser (Chrome, Firefox, Safari, Edge, etc.) for specific instructions.

2. Cookie Consent Banner

When you first visit our Website, a cookie banner will appear allowing you to accept or reject non-essential cookies. You may also access cookie preferences at any time via a dedicated link in the Website footer.

3. Do Not Track (DNT)

Some browsers offer DNT signals. While we respect such settings where technically feasible, DNT does not guarantee cookie blocking.

6. Legal Basis and Compliance

We process cookie data under the legal bases of:

  • Legitimate interest: For essential and functional cookies necessary to operate our Website.
  • Consent: For analytics or third-party cookies (where applicable). You may withdraw consent at any time.

We comply with relevant data protection laws including the Saudi Personal Data Protection Law (PDPL) and, where applicable, global standards such as the GDPR.

7. Changes to This Policy

We reserve the right to update this Cookie Policy at any time. Any material changes will be communicated via our Website or email, and the effective date at the top will be updated.

8. Contact Us

If you have questions about this Cookie Policy or how we use cookies, please contact us:

Email: operations@getsahl.io
Website: https://getsahl.io